We’re dedicated to helping people by providing exceptional service as our standard. While our business has grown and evolved, our commitment to delivering first-class customer care has never changed. Get in touch today to book your complimentary Managed Technology assessment.
Working with Your IT Team
Scalable managed services to suit any business
At LoughTec, we help manage all or some of your IT systems to allow you to focus on managing your customers. Our managed IT services will make your business more secure and enable you to unlock greater efficiency. Ask yourself:
- Is your current IT hardware and software maximising your business?
- Is your current staff or additional IT service support provider giving your business value for money and outstanding service and response times?
- Do you currently have the time to manage all your business IT infrastructure yourselves?
Our services include remote support and an online service desk.
We will also carry out an in-depth Managed Technology Assessment on your IT infrastructure that is specific to your needs as a business, ensuring you get the most from your investment.
Our Roadmap
Proposal document outlining detailed information on our technologies
Providing you with clear, actionable insights into how our solutions and technologies can drive measurable improvements across your business.
Direct access to a dedicated LoughTec Account Manager
A dedicated account manager for 1-2-1 direct access and support on issues, resolutions and roadmap for ongoing improvements.
IT service desk support
A highly skilled team of technical specialists who rapidly identify and resolve issues, delivering clear diagnostics and support through our dedicated phone and email service desk.
Business review meetings
These meetings provide a valuable forum to review successes, identify opportunities to further enhance your IT provision, and address any questions or issues that may arise.
Unwavering client focus
Our focus is on supporting people by delivering exceptional service as standard. Although we’ve evolved and expanded over time, our commitment to outstanding customer care has remained constant. Contact us today to arrange your complimentary Managed Technology assessment.
The Solution
