Company Profile
Comprehensive IT and Cybersecurity Solutions for Businesses
LoughTec is a managed IT and cybersecurity solutions provider with offices in Belfast and Omagh, Northern Ireland. We support organisations locally, across Ireland and the UK, and internationally.
We work with both SMEs and enterprise-scale organisations, delivering secure, scalable and resilient technology solutions aligned with business objectives, regulatory requirements and operational realities.
Our services are designed, refined and tailored around the specific IT and cybersecurity requirements of the organisations we support, combining technical capability with a practical understanding of how businesses operate.
Why LoughTec
LoughTec reduces operational and cyber risk for organisations that cannot afford failure. We deliver managed IT and cybersecurity outcomes, not just technology, reports or compliance paperwork.
We combine a 24/7/365 Security Operations Centre (SOC) with our proprietary ARP® framework, proactive cyber defences and real-world incident response experience to protect revenue, availability, reputation and regulatory standing.
LoughTec is ISO 27001 and Cyber Essentials certified and an approved G-Cloud 15 supplier through the Crown Commercial Service (CCS). With security-cleared engineers and CISA-certified cybersecurity expertise, we have extensive experience securing complex IT environments across critical infrastructure, construction, manufacturing, engineering, professional services, healthcare and education.
As an MSSP, we go beyond the traditional MSP or IT support model. Our focus is measurable risk reduction, stronger operational resilience, faster threat detection and containment, and greater assurance across both IT and cybersecurity. At LoughTec, our focus has always been on stringently testing the products and technologies we deploy and delivering practical IT and cybersecurity solutions that are reliable, effective and proven to perform under duress.
We believe technology should solve real business problems and strengthen security, not introduce complexity for complexity’s sake or simply satisfy a tick-box requirement.
Our current Customer Satisfaction Score (CSAT)
- 98.17% Rolling 12 months
Our results are a by-product of how we operate and deliver, not how we market.
Why We Publish This
We believe client satisfaction is a major indicator of operational discipline, consistency and effectiveness.
Publishing this data holds us accountable to the standards we set internally and the outcomes our clients expect.
It also provides a transparent reference point for organisations assessing suitability and risk when selecting a long-term IT and cybersecurity partner.
Our Position
We optimise for repeatability, resilience and outcomes that are proven to stand up under pressure and over time.
Our outstanding 98%+ Customer Satisfaction (CSAT) score is the result of that approach.
We work with a wide range of SME and enterprise organisations across Northern Ireland, Ireland, the UK and globally. Our client portfolio includes EURO Auctions, Gordons Chemists, Dublin City University, Atlantic Technological University (ATU), and global technology companies including SAGE and AMD.
LoughTec has particular expertise supporting organisations within critical infrastructure, construction, engineering, production and manufacturing, alongside other sectors where uptime, security, resilience and compliance are operational priorities. Our solutions are built to protect organisations and the environments they depend upon, particularly where technology failure, disruption or cyber attack could have significant operational or commercial consequences.
Accredited and Trusted Security Expertise
Cybersecurity is not just simply about deploying more security products.
Our approach considers the wider environment, including business networks, infrastructure, endpoints, Microsoft 365, policies, external exposure, web applications and staff behaviour.
This allows us to identify weaknesses across multiple attack surfaces and implement practical controls to reduce exposure to phishing, credential theft, ransomware, malware, data breaches and other cyber threats.
We don't just provide technology. We deliver outcomes that protect and enable the business.
Our approach focuses on proactive risk reduction, identifying and addressing vulnerabilities before they can be exploited and continuously strengthening security maturity over time.
Our approach focuses on proactive risk reduction, identifying and addressing vulnerabilities before they can be exploited and continuously strengthening security maturity over time.
A Team You Can Rely On
With more than 225 years of combined expertise, the LoughTec team brings extensive knowledge across managed IT, cybersecurity, infrastructure, risk and compliance.
Our role goes beyond producing assessments, reports and recommendations. We implement, manage, monitor and continually improve the technology and security controls our clients depend upon.
Whether the priority is protecting critical infrastructure, securing Microsoft 365, defending sensitive data, strengthening resilience or meeting regulatory obligations, LoughTec combines technical capability with an understanding of the commercial and operational realities organisations face.
End-to-End Cybersecurity and IT Support
Alongside day-to-day managed IT support and infrastructure services, LoughTec provides a comprehensive portfolio of cybersecurity and resilience solutions, including:
- 24/7/365 Security Operations Centre (SOC) and Managed Detection and Response
- Cybersecurity and cyber-attack assessments
- Penetration testing and vulnerability management
- Microsoft 365 security, hardening, monitoring and governance
- Email, endpoint, network and DNS security
- Disaster Recovery Planning and Disaster Recovery as a Service (DRaaS)
- Data backup, recovery and restoration
- Cybersecurity awareness training and phishing simulations
- Compliance and regulatory assessments and alignment
These services are designed around a straightforward objective: reduce risk, prevent and detect attacks, minimise disruption and strengthen long-term business resilience.
Partner with LoughTec
Threats change. Technology changes. Regulations change. Your business changes.
Our approach is designed to evolve with them.
- We design security assuming users will make mistakes
- We prioritise prevention and detection where commercially viable
- We build for operational resilience, not compliance theatre
- We favour products and controls that demonstrably work over fashionable tools or brands that do not
- We continually assess whether the controls deployed remain appropriate
- Upgrades or improvements as business requirements and risks change
When you work with LoughTec, you are partnering with an experienced IT and cybersecurity provider focused on protecting the organisation, not simply maintaining its technology.
Our objective is not to make cybersecurity more complicated. It is to understand the risk, address the weaknesses and put the right people, technology and controls in place to protect your organisation.
Assess. Remediate. Protect. ARP®
With LoughTec, you’re partnering with a trusted and experienced cybersecurity and IT solutions provider that goes beyond the basics. We help your business stay secure, compliant, and competitive in a digital-first world.
Explore our case studies and testimonials to see the impact of our work. or submit an enquiry below to speak directly with the LoughTec team.
Do you know how much a cyber-attack
could potentially cost your business? Cyber Attack Impact Calculator
could potentially cost your business? Cyber Attack Impact Calculator
