Your IT systems are a critical part of your business and you need to ensure they are available 7 days a week, 365 days a year.
We focus on your IT allowing you to focus on growing your business.
Loughtec are a reliable support partner to over 100 customers across the UK and Ireland, and we take care to understand your business needs before working with you to deliver the products and services which will drive your business growth forward. Loughtec is a reliable support partner who takes care to understand your business and who has the people, skills and processes you need. We respond instantly when you have a problem.
We can help by auditing your network; monitoring your servers 24/7; identifying, diagnosing and fixing problems remotely; providing a fast reaction online Service Desk; scheduling routine engineer visits; and providing emergency engineer response when required.
Through our Proactive Support service (with server monitoring), we monitor key metrics on your systems 24 hours a day so that issues are identified early, and resolved before they cause you problems, minimising any downtime.
Our aim is for you to offload the strain and administrative burden of IT support with a SLA that will provide the flexibility you demand.
Contact us today to find out how we can help
Backup and Recovery
Give your users peace of mind and stay confident while you relax, safe in the knowledge that your data is being backed up daily
When it comes to managing your IT environment, transparency is paramount. You need the ability to know what’s going on and why
Our IT service desk software will smooth out your IT workflow. From the ability to raise tickets via email, phone, or Twitter to the ability to accurately track time
You need solid device management software that lets staff be more productive by using their preferred devices while still keeping the network safe and secure
Just a quick note to advise you that the service received to date has surpassed my expectations. We are all busy and overstretched however such is the level of service I have received I thought it only appropriate to drop you a line on the same.
Your team are efficient in addressing the issues and have gone beyond their obligations to assist.Cormac McElvaney, MD, Steel Solutions