Interview with Oonagh McGirr, Sally’s
What does Sally’s do?
Sally’s of Omagh is the most celebrated venue in Tyrone. Winner of numerous awards such as NI Irelands Pub & Club of the Year, Tyrone’s Gastro Pub of the Year, Best Tourism/Visitors Bar and the only winner in three consecutive years of the coveted FATE awards. We attempt at Sallys to create a visitor experience for our customers that will exceed their expectations in all areas of product and service.
Why did you choose Loughtec as your IT infrastructure provider?
We needed a company that knew us, knew what we do, our products and services. For us a local company will know better the approach needed for our IT infrastructure. Loughtec has the same friendly but professional customer relationship approach that we have at Sally’s. They have been recommended to us many times.
What were your top concerns and criteria when choosing an IT infrastructure provider?
Our top concerns and criteria were that the IT provider was local so we can get in touch quickly, we can’t afford to wait on the phone hours before been able to speak to a technician or worst wait a day before someone was able to visit our company. The experience and knowledge of IT technician is important too and Loughtec responds to all these criteria.
How important is the work that Loughtec doest to your business?
IT is important and you must embrace it. For us it is capital to run our business, we have an important number of till dispatches between bar, club, restaurant… on a network system so if our IT infrastructure goes down everything will go down. To keep in touch with our customers via facebook, website and for advertising promotion, it is essential too.
How do you view Loughtec today?
Efficient, pro active and friendly. There is never a problem always a solution.
If another company asked you about Loughtec what would you say? Would you recommend them?
Of course I would recommend Loughtec.