Interview with Tom Sweeney, Director, F Dowler Ltd
Why did you choose Loughtec as your IT infrastructure provider?
We really started off looking on the web for local IT companies who could provide a service to meet our requirements. Loughtec was one of the companies we found online. Of course we checked with other suppliers, but all in all we felt that Loughtec were our best option. We sought a reference from one of the key companies that you work with and it confirmed our thinking.
What were your top concerns or criteria when choosing an IT infrastructure provider?
I suppose our main concerns were; can we find someone who can provide a system or service to meet our needs at a competitive price…
How important is the work that Loughtec does to your business?
Critical – it’s as simple as that. Our business is very IT reliant.
How do you view Loughtec today?
We have been very happy from the start, right from the implementation right up to today we have had no issues at all. So we view Loughtec in a very positive light.
What do they do well? What do you like about them?
They have a very personal touch, especially with how Sean and Cathal respond to any queries or issues that we may have. Declan was also excellent during the implementation phase.
What could they do better?
I honestly don’t have any complaints; everything is done to a very high standard.
If another company asked you about Loughtec what would you say? Would you recommend them? Absolutely, I would definitely recommend them; we would be very complementary of Loughtec.